Table of Contents
Encyclopædia Britannica, Inc. and its related
companies ("Britannica") recognize the importance of protecting
the privacy of Personal Information collected about its Users. "Personal
Information" includes, but is not limited to, usage data, along
with the name, address, telephone number, e-mail address, and credit
card and salary information of Britannica Users. Therefore, Britannica
does not sell or otherwise permit third parties to use any individually
identifiable Personal Information about any User without an express
and informed consent of such User. Nor does Britannica include in
Britannica.com or EB.com any functionality for performing "reverse
searches" to identify Britannica Users from their e-mail addresses.
However, Britannica reserves the right to analyze and utilize Personal
Information in order to more effectively optimize the User experience
and to present certain opportunities to Users for their benefit.
Britannica also reserves the right to share with its partners and
third parties some Personal Information provided that such use of
Personal Information does not violate any expectations of privacy
of or agreement with any Britannica User. Britannica has adopted
store, and use Personal Information. Britannica's intent is to balance
its legitimate business interests in collecting and using Personal
Information against the reasonable expectations of privacy of its
Our Commitment to Privacy.
Encyclopædia Britannica, Inc. ("Britannica") is committed
to respecting the privacy of visitors to its family of Web sites
(collectively, the "Britannica sites" and each, a "Britannica
site") and parties related to them. Except as otherwise provided,
include, but are not limited to, Britannica.com and EB.com. To better
protect your privacy, we provide this notice explaining our online
information practices and the choices you can make about the way
your information is collected and used at this Britannica site.
The Britannica sites are general audience Web sites,
intended for Users of all ages. Personal information of all Users
may be collected, used, and disclosed as described in this Privacy
regarding personal information collected from children. See "Protection
for Children" below.
The Information We Collect.
To help us achieve our goal of providing the highest
quality services, we collect and apply information from our interactions
with visitors and subscribers (each a "User") to the Britannica
sites, as well as from other parties. Because we respect your privacy,
we have procedures to ensure that your personal information is handled
in a safe, secure, and responsible manner. The information we receive
and collect depends on what a User does when visiting one of the
- Your Personal Information.
Britannica recognizes the importance of protecting the privacy of
personal information collected about its Users and other third parties.
In general, our Users are able to visit many of our Web pages without
telling us who they are or revealing any information about themselves.
As discussed under "Usage Data" below, we may track the
Internet domain or "Internet protocol" addresses from
which Users visit us and analyze this data in the aggregate to determine
usage for trends and statistics. Individual Users will remain anonymous,
unless they voluntarily tell us who they are.
There may be times, however, such as when subscribing to our services
or making purchases from the Britannica Store, when we ask Users
to provide certain Personal Information about themselves. "Personal
Information" may include, but is not limited to, the name,
address, telephone number, e-mail address, and credit card information
of Britannica site Users. Whether or not a User provides such information
is completely his or her own choice. If a User chooses not to provide
the Personal Information we request, he or she may be unable to
access certain services and content on our Britannica sites or purchase
products from us.
- Demographic Information.
There will also be opportunities for subscribers
to provide us with demographic or profile information regarding
their preferences and interests. This information may include,
but is not limited to, age, gender, household income, level
of education completed, number of children in the household,
and personal-interest information. This demographic information,
however, is not required and is completely optional on a subscriber's
- Prospect and Referral Information.
If a User visits Britannica.com and submits an e-mail
address to Britannica but fails to complete the registration process,
we may use such "prospect" information to contact the
prospective User from time to time with Britannica offers and information
about new features, new services, and special discounts we think
they may see as valuable. Similarly, if a User forwards a Britannica
e-mail to a friend, we may use the "referral" information
provided to contact the friend from time to time with Britannica
offers and information about new features, new services, and special
discounts we think the friend may see as valuable. All of our "prospect"
and "referral" communications contain clearly marked opt-out
instructions. The types of personally identifiable information that
may be collected in relation to "prospects" or "referrals"
include: name and e-mail addresses. We do not sell or rent any contact
information for such "prospects" or "referrals."
To help you personalize your online experience,
Britannica uses "Cookies." "Cookies" are
pieces of information that Britannica transfers to the hard
drives of Users for record-keeping purposes. One of the primary
purposes of Cookies is to provide a convenience feature to save
you time. For example, Cookies allow us to recognize you when
you re-enter a Britannica site so that you will not have to
log in each time you visit. Cookies also allow us to count the
number of unique and return visitors who use the Britannica
sites. In addition, Britannica places Cookies with Users visiting
from advertising banners and hyperlinks on other Web sites to
track the success of a particular advertising campaign or marketing
program. Most browsers are initially set up to accept Cookies.
If you prefer, you can reset your browser to notify you when
you've received a Cookie or, alternatively, to refuse to accept
Cookies. It is important to note that you may not be able to
use certain features on a Britannica site if you choose not
and occurs at most major Web sites.
We currently contract with several online partners
to help manage and optimize our Internet business and communications.
We use the services of a marketing company to help us measure the
effectiveness of our advertising and how visitors use our site.
To do this, we use Web beacons and cookies provided by our marketing
company on this site. The type of information we collect includes
pages visited, search terms, referrers, campaigns, anonymous user
identifier, and anonymous account identifier. By supplementing our
records, this information helps us learn things like what pages
are most attractive to our visitors, which of our products most
interest our customers, and what kinds of offers our customers like
to see. Although our marketing company logs the information coming
from our site on our behalf, we control how that data may and may
not be used. If you do not want to help us learn how to improve
our site, products, offers and marketing strategy, you can “opt-out”
of this website analysis tool by clicking here.
How We Use the Information We Collect.
- Personal Information
Britannica uses Personal Information for: allowing
Britannica site Users to obtain an account and to receive communications
they request; making ongoing enhancements to the Britannica sites;
marketing and promotional purposes (for example, offering Users
the opportunity to take advantage of special promotions for Britannica
products and services (See "Subscriber Communications"
and "Offers from Our Business Partners" below)); and
evaluating Web site usage by analyzing and otherwise using Personal
Information and related data in the aggregate, but not with respect
to any individual Britannica site User. In addition, with respect
to Britannica site Users located outside North America, we may
share pertinent Personal Information with our local subsidiaries.
Please click on the following links to review privacy policies
of our local subsidiaries:
Britannica does not sell or otherwise permit third
parties to use any individually identifiable Personal Information
about any Britannica site User without an express and informed consent
of such User. Nor does Britannica include in any of the Britannica
sites any functionality for performing "reverse searches"
to identify Web site Users from their e-mail addresses. However,
as discussed below, Britannica reserves the right to analyze and
utilize Personal Information in order to more effectively optimize
the User experience and to present certain opportunities to Users
for their benefit. Britannica also reserves the right to share with
its partners and third parties some Personal Information provided
that such use of Personal Information does not violate any expectations
of privacy of or agreement with any Britannica site User. Britannica
of how it collects, stores, and uses Personal Information. Britannica's
intent is to balance its legitimate business interests in collecting
and using Personal Information in order to continuously improve
Britannica products and services against the reasonable expectations
of privacy of its Users.
- Demographic Information.
In an ongoing effort to improve its services, Britannica
may use aggregated demographic information to draw conclusions about
Users' wishes and preferences. Britannica may also provide demographic
information in the aggregate regarding Britannica site Users to
third parties in connection with Britannica advertising campaigns
and marketing programs; however, no demographic information relating
to any individual Britannica site User is disclosed without the
express consent of such User. In addition, any such User may withdraw
his/her consent at any time by following the instructions provided
under the heading "How to Opt Out, Correct, Update, or Remove
Personal Information" below. As stated above, submitting such
demographic information is not required and is completely optional
on a subscriber's part.
- Prospect and Referral Information.
As discussed above, we may use prospect and referral
information to contact a prospect or referral from time to time
with Britannica offers and information about new features, new
services, or special discounts we think such prospect or referral
may see as valuable. We do not sell or rent any contact information
for such prospects or referrals.
- Usage Data.
We only use Usage Data in the aggregate -- that is,
we look at the data on a collective basis, in summary form, rather
than on an individual basis. This data helps us determine the extent
to which our visitors use certain parts of a Britannica site, which,
in turn, enables us to make the Britannica sites as appealing as
possible. We may also provide statistical "ratings" about
how our visitors collectively use our Web sites to advertisers and
other companies with which we do business ("Business Partners").
We do this so they, too, can understand how often people use their
areas of the Web sites in order for them to provide you with the
best possible experience. These statistical ratings do not contain
any personally identifiable information about any of our individual
We will disclose information we maintain when required
to do so by law; for example, in response to a court order or a
subpoena. We also may disclose such information in response to a
law enforcement agency's request.
As a benefit of membership, Britannica site subscribers may receive
the following communications from us:
Offers From Our Business Partners.
- Communications related to subscription
maintenance activities. These communications may include,
without limitation, notices regarding material changes to Britannica
site policies, service updates, service enhancements, and account
management procedures. Since these communications are necessary
to ensure Britannica provides its subscribers with the highest quality
of services, our subscribers are not permitted to opt out from receipt
of these communications.
- Newsletter Communications.
As a benefit of a Britannica subscription, we may send our Britannica
subscribers our exclusive Britannica Newsletters. These newsletters
are full of useful Britannica content. To unsubscribe to a newsletter,
a User can either (i) follow the instructions at the bottom of any
newsletter or (ii) follow the instructions set forth below in "How
to Opt Out, Correct, Update, or Remove Personal Information."
- Communications containing information
about Britannica products and services. We may send promotional
e-mails and other outbound communications to Britannica site subscribers
regarding products and services from Britannica. Any Britannica
site subscriber that does not wish to receive such product and service
communications can choose to remove his or her contact information
from our contact list at any time by (i) following the instructions
at the bottom of any promotional e-mail or (ii) following the instructions
set forth below in "How to Opt Out, Correct, Update, or Remove
Britannica also offers its Users the opportunity
to receive money-saving offers, discounts, and promotions from
our Business Partners. These communications may come from Britannica
or directly from the Business Partners themselves. This program
is conducted strictly on an opt-in basis. In order to receive
or decline the offers, you must follow the clearly marked instructions
on the relevant page. If you leave the box unchecked, you will
not receive any offers. If you do sign up for the program, but
later change your mind, you are free at any time to opt out by
(i) following the clearly marked instructions at the bottom of
any such communication or (ii) following the instructions set
forth below in "How to Opt Out, Correct, Update, or Remove
Protection for Children.
Children should always ask parents for permission
before providing any Personal Information to Britannica or purchasing
any products or services from Britannica. Britannica expressly
adheres to all laws and policies related to children's privacy.
Britannica does not knowingly collect or solicit personally identifying
information from or about children under 13, except as permitted
by law. If we discover we have received any information from a
child under 13 in violation of this policy, we will delete that
information immediately. If you believe Britannica has any information
from or about anyone under 13, please contact us in the manner
provided for below.
Our Commitment to Security.
Britannica only collects information from Britannica site Users
to the extent deemed reasonably necessary to serve its legitimate
business purposes, and it uses state-of-the-art security technology
to ensure the security, integrity, and privacy of all collected
information. In addition, Britannica uses security measures in
connection with the collection and transmission of Britannica
site User information during each Britannica site's registration
process. Nonetheless, Britannica is not responsible for any breach
of its security or for the actions of any third parties that may
obtain any Britannica site User information, including Personal
Information or demographic information.
How to Opt Out, Correct, Update, or Remove
Users may opt out of certain services or correct, update, or remove
Personal Information that Britannica has collected about them
through any of the means listed below. Please be sure to include
the following information in your correspondence:
Your e-mail address
- Your first and last name
- The name of the Britannica site to which
the request applies
- The service or section of the site to which
you are registered/subscribed
Online: Visit our main Help
page at http://corporate.britannica.com/help/and submit a
message to us using our online forms or simply respond to
the pertinent e-mail with the word "unsubscribe"
in the subject line. (Please note: "Unsubscribe"
is an automatic process. We will not respond to these messages.)
Call us at:(800) 323-1229 (within
the United States), or
(312) 347-7159 (outside the United States)
Monday - Friday, 8:00 a.m. to 6:00 p.m. (U.S. Central Time).
Send a fax to: (312)
Write us at:
Britannica Customer Service, Attn: Removal from Mailing List
331 North La Salle Street
Chicago, IL 60610
Please allow up to six (6) weeks for your opt-out
and other requests to be processed.
The Britannica sites use the services of third parties to present
or target the advertisements, promotions, and other marketing
messages that you may see on any of the Britannica sites' Web
pages and to conduct research about such advertisements, promotions,
any use of information that such third parties may have collected
from Users or the method used by such third parties to collect
that information (e.g., Cookies).
Links to Other Web sites.
The Britannica sites each contain links to other Web sites. Britannica
is not responsible for the privacy practices or content of these
third-party Web sites. We urge all Britannica site Users to follow
safe Internet practices: Do not supply personal information to
these Web sites unless you have verified their security and privacy
any one of the Britannica sites, you consent to the collection
and use of your information by Britannica in the manner specified
each Britannica site User to periodically review this Privacy
Policy to be informed of how we are protecting their information.